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Resolution 4 (optional): Install the updated Intel Chipset Device software or the Intel Server Chipset driver from the Intel Download Center
Resolution 2: Reinstall the SMBus device driver
The Intel Chipset Device software does not install device drivers for the Intel SMBus Controller. This enables the operating system to display the correct product name for that piece of hardware in Device Manager. The existing Intel SMBus Controller device provides the operating system with information about the device and hardware. This issue applies to the following Windows operating systems: This causes loss of functionality for some affected Intel SMBus Controller devices. For viewing and following the drivers install order for your computer click the other link below. Drivers need to be installed in the correct order for the hardware to work properly. There is also an order to install drivers in your computer. When you update your computer through Windows Update, some Intel SMBus Controller device drivers are unexpectedly overwritten with Intel Chipset Device software. The site will then detect the computer hardware and show you the list of drivers for your computer. This article provides a solution to an issue that triggers a loss of functionality for some Intel SMBus Controller devices after you update your system from Windows Update.Īpplies to: Windows Server 2012 R2, Windows 10 - all editions, Windows 7 Service Pack 1 Original KB number: 4011290 Symptoms